Return & refund policy

Due to the nature of the products we sell, we are unable to accept returns or offer refunds for hygiene and safety reasons.

1. No Refunds or Returns

All sales are final. In accordance with health and hygiene regulations, we do not accept returns or issue refunds, whether the product has been opened or not.

2. Lost or Damaged Parcels

If your order is lost in transit or arrives damaged, please contact us within 14 days of the shipping date at baranovamonaco@gmail.com. We will investigate the issue and provide a suitable resolution (replacement or refund) only in cases where the parcel did not reach the customer or the damage is confirmed and documented.

3. Contact

If you have any questions or concerns about your order, please don’t hesitate to contact us:

Email: baranovamonaco@gmail.com

Phone: +377 97 98 04 66